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When Do My Spending Limits Reset? ​ | ​ How Do I Activate My Card? ​ | ​ Quick Guide to Getting Started with Cast & Crew PCard+

Getting Started with Cast and Crew PCard+

How Much Does Cast & Crew PCard+ Cost?

What Information Do I Need to Provide to Sign Up for Cast & Crew PCard+?

What Documents are Used for Enrollment Verification?

Contact Us

Bank Holidays

Quick Guide to Getting Started with Cast & Crew PCard+

What Security Measures Does Cast & Crew Take to Protect My Information?

Account and User Management

Account Management

What is Two-factor Authentication?

How Can I Use Multiple PCard+ Accounts?

How Do I Troubleshoot Two-factor Authentication Issues?

How Do I Set Up and Manage Alerts on My PCard+ Account?

How Do I Change or Update My Business Phone Number or Business/Shipping Address?

How Do I Change my Account’s Email Address?

How Do I Reset or Change My Password?

How Do I Cancel My Account?

User Management

Can I Access Multiple PCard+ Accounts with the Same Login Credentials?

What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?

How Do I Grant an Employee Login Access to the Web and Mobile App?

How Do I Create a Department?

How Do I Change a User’s Role?

How Do I Assign a Department Lead?

How Do I Update Multiple Users At Once?

Transactions & Card Management

Card Management

Can PCard+ Cards Be Used Internationally?

What is the Difference Between My Current PCard+ and Fixed Value Cards?

How Do I Enable 'Card Not Present' on a Card ?

When Do My Spending Limits Reset?

How Do I Change the Name on a Card?

What Are the Different Types of Controls I Have on a Card?

What's the Difference Between an Employee Card and a Utility Card?

How Do I Add My Cast & Crew PCard+ Card to a Mobile Wallet?

How Do I Set or Reset a PIN on a PCard+ Card?

How Do I Replace, Reissue or Cancel a Card?

How Do I Deactivate a Card?

How Do I Create a Card?

How Do I Activate My Card?

Why Did My Card Get Declined?

How Do I Reassign a Utility Card to a Different User?

What's the Maximum Card Spend Limit on PCard+ Cards?

What is the Billing Address of My PCard+ Card?

How Do I Create Multiple Cards At A Time?

How Do I Make my PCard+ Card My Mobile Wallet's Default Card?

What Do I Do If My Card is Lost or Stolen?

How Do I Update Multiple Cards At Once?

Transactions

What Do I Do If I See Unrecognized Charges on My Transaction Activity?

How Do I Use Transaction Filters?

How Do I File a Transaction Dispute?

Where Can I Find My Monthly Statements?

Why Don't I See a Refund on My Card?

Why Do I See An Additional Pending Amount Being Held on My Card?

Payments & Receipt Management

Payments

How Do I Cancel a Payment?

What Does It Mean When a Payment is Declined, Canceled, or Returned?

Receipt Management

How Do I Export or Download Multiple Receipts at Once?

How Do I Submit or Upload a Receipt?

How Do I Manage Unmatched Receipts?

Bank Accounts, Deposits & Funds

How Do I Add/Transfer Funds to My PCard+ Account?

What Do I Do If My PCard+ Transfer Fails?

How Do I Link and Verify My Bank Account to Transfer Funds?

How Do I Deposit Funds and Check My PCard+ Account Balance by SMS Text?

How Do I Cancel a PCard+ Transfer?

Why Hasn't My PCard+ Transfer Processed Yet?

How Do I Delete or Change the Bank Account Connected to My PCard+ Account?

Can I Have Multiple Bank Accounts Linked to My PCard+ Account?

Policy Settings

For Users

Will I Be Notified When a Policy is Violated?

How Do I Know My Policy Violation is Resolved?

How Do I Resolve a Policy Violation?

After a Violation is Resolved, When Will My Card Turn Back On?

For Admins

What are Policy Settings and Why Do I Need Them?

What are the Parameters/Fields I Can Set Policies For?

When Will the Policy Violation Reminders Go Out?

How to Edit/Delete an Existing Policy?

How to Add a New Policy?

When Will a Card Turn Off for Violating a Policy?

How Many Reminders Can I Set to Rectify a Policy Violation?

Feature and Set Up Guides

Custom Reports and Exports

Policy Settings - Overview and Management

Security and Privacy Policies and Best Practices

Card Management - Overview, Controls, and Departments

Receipts Overview and Management

Admin Management and Permissions

Transaction Filters and Tags

Getting Started with Cast and Crew PCard+

One-stop hub for understanding how to sign up and start using Cast and Crew PCard+

7 articles by 1 author

Account and User Management

Set up and secure your account, and manage users

15 articles by 2 authors

Transactions & Card Management

Create, assign and activate cards, filter and view transactions

27 articles by 2 authors

Payments & Receipt Management

Make and receive payments, manage your receipts

5 articles by 1 author

Bank Accounts, Deposits & Funds

Transfer funds and manage your bank accounts

8 articles by 1 author

Policy Settings

Create, manage, and rectify policies and violations

11 articles by 1 author

Feature and Set Up Guides

Detailed guides on Cast & Crew PCard+ popular features and set up flow

7 articles by 1 author

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