How Do I Troubleshoot Two-factor Authentication Issues?
Unable to Find Verification Code Email
- Check to ensure your corporate email server is accepting emails from PCard+
- If you believe your server is configured correctly, click Resend Code to receive another email with a new code
- Otherwise, reach out to our Customer Support team at firstname.lastname@example.org
Invalid Verification Code
- You may also choose to login again and a new code will be emailed to you
- If multiple codes have been requested, only use the code from the most recent email, assuming it has not already expired