How Do I Reset or Change My Password?
Password Requirements
- Minimum of 8 characters
- At least one uppercase and at least one lowercase letter
- At least one number or at least one symbol
Reset Your Password
1. Go to your login page > Forgot Password > Submit
2. A password reset link will be sent to your email address
Troubleshooting Tips
- Please check your spam folder if you are unable to find the email from support@castandcrewcard.com
- Reset links are time-sensitive and for one-time use only
- If you've requested a reset link more than once, make sure you're referencing the most recent email
- If you no longer have access to the email address associated with your PCard+ account, contact your email service provider to regain access to the email account first
To Change Your Password
1. Go to Account Settings from the Profile menu
2. Click on Update Password in the My Information section
3. Enter your current password and new passwords > Save