How Do I Cancel My Account?

While we're sad to see you go, if the time comes that you no longer need your PCard+ account, you can close your account by emailing us at support@castandcrewcard.com.

When you request to cancel your account:

  • The closure request must come from the email address of the Business Owner on the account
  • We ask that you download any data or statements you might need before submitting the request
  • A check for the remaining account balance will be issued and mailed to your business shipping address.
    • A $15 Refund Check Fee will be applied to the account balance prior to the issuance of the check
  • All users will lose login access and all PCard+ cards will be terminated when the request is processed
Once your account is closed, you can't reactivate it or regain access. You'll need to set up a new account if you wish to use PCard+ again. 


How did we do?